The WhatsApp Business App is a separate application designed specifically for businesses to interact with their customers on the popular messaging platform, WhatsApp. It provides businesses with tools and features to manage their WhatsApp presence and communicate effectively with their customers.
It’s important to note that the WhatsApp Business App is separate from the regular WhatsApp Messenger app. While anyone can use the regular app for personal communication, the Business App is tailored specifically for businesses.
By utilizing the WhatsApp Business App, businesses can enhance their customer support, improve communication, and build stronger relationships with their customers through the popular and widely-used WhatsApp platform.
Download WhatsApp Business app
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Features of WhatsApp Business App
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BUSINESS PROFILE: Create a profile for your business to help your customers find valuable information — like your website, location, or contact information.
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BUSINESS MESSAGING TOOLS: Be more responsive to your customers by using Away messages to indicate that you’re away.
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LANDLINE/FIXED NUMBER SUPPORT: You can use WhatsApp Business with a landline (or fixed) phone number and your customers can message you on that number. During verification, select the “Call me” option to receive the code over a phone call.
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RUN BOTH WHATSAPP MESSENGER AND WHATSAPP BUSINESS: You can use both WhatsApp Business and WhatsApp Messenger on the same phone, but each app must have its own unique phone number.
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WHATSAPP WEB: You can more efficiently respond to your customers right from your computer’s browser.